FAQs

Does LOLL stand for anything?

Yes, it stands for…
Lots OLove Lara

Find out more here

What designs do you have?

At the moment there are 6 designs, 3 in regular towel and 3 turkish towel.  Every towel is a limited edition, so grab them when you see them otherwise they will be gone!!

Where are LOLL towels made?

The toweling ones are made in China.  The turkish towel ones are made in Turkey.

How does Collection Work?

You can collect your order from Mona Vale, NSW just select the collection option at the checkout.  I will then get in touch and we can work out a collection time.  Please note that I work from home and therefore it is not like an office that you can go to at any time.

Where are orders sent from?

All orders are sent from Sydney, Australia.

Do you ship to UK, USA or other places?

Yes 🙂 We will ship to you anywhere in the world for one flat rate.  All orders are sent from Sydney, Australia by Australia Post so they will take one to two weeks to arrive if you are not in Australia.

What are LOLL towels made from?

100% cotton with plastic zips that won’t rust when they get wet.

How are orders sent?

Within Australia we use Sendle (which is Couriers Please or Fastway) or Australia Post, depending on if you have a PO box that the order is going to.

Outside Australia all orders are sent by Australia Post’s express service.

Can I track my Order?

Yes, we will put your email address in the tracking system and you will get automatic email updates on when you will receive your order.

How can I pay?

You can pay using PayPal or your credit card (Visa, Mastercard or Amex) or in Australia Afterpay or bank transfer.  There are no fees for using your card for using any of these methods.

What about returns?

If you aren’t happy for any reason you can return it to us within 30 days of your purchase for a full refund.  Just email us to let us know to expect it, for full details on refunds please visit our refund policy page.

LOLL hooded towel on the beach

If you have any other questions please get in touch 🙂

Lots
Of
Love
Lara